This week's quote is about education and catastrophe.

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13 October 2024

App-only banks are challenging high-street banks with their popularity and in-app features. Monzo and Starling Bank are the two leading digital banks.

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10 October 2024

This article demonstrates that conflict can be managed successfully by practising behaviours which can influence the responses of others and modify your reaction to a specific situation.

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9 October 2024

Policy deployment ensures that a company's policies for quality, cost and delivery (QCD) are understood and implemented from the highest to the lowest levels.

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8 October 2024

This week's quote is about similarities.

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6 October 2024

Coaching is a method of helping an individual to develop knowledge or skills. It involves having clear goals, modelling appropriate behaviour, and providing opportunities for practice and feedback.

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3 October 2024

Whenever we seek to persuade or influence someone we rarely rely on just the 'plain facts' of the case. From the moment we learn that our infant smile brings a better response than a scowl, or that saying "please" gets us what we want, we understand there is much more to persuasion than just demanding...

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2 October 2024

Rudyard Kipling identified five factors that can help you analyse problems.

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1 October 2024