The Kipling Method of Problem Analysis

A Portrait of Kipling by John Collier (c. 1891), Public Domain

Once a problem has been identified and defined, the next step is to analyse the problem to determine the root causes. A good starting point is to identify 'what is' and 'what isn't' in relation to the problem. For example, the problem may happen at particular times of the day and not at other times. Time is not the only possible factor and Rudyard Kipling identified five other factors in his poem I Keep Six Honest Serving Men from The Elephant's Child (one of the Just So Stories):

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