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Principles for Building Team Trust


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One of the tasks I had the pleasure of performing for many years at Xerox was to facilitate a three-hour segment at our semi-annual Developing Executives Workshop. While I did several exercises to help these high-potential individuals better understand the behaviour of great leaders, I used a portion of that time during some of the early sessions for them to wrestle with this burning question:

"What do you believe are the core operating principles all team members — including the manager — need to live by, on a daily basis, in order to develop trust within and across work teams?"


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